Help

Configuration Settings

Advanced users can find information on what settings to use in your e-mail client. We cover all the basics, including domain name, ports and encryption standards.

Common Questions

Everyone has questions—and we have answers. This page covers the most commonly asked questions about $Provider, our services and the technical plumbing we use. If you don’t see the answer to your question, please use the contact page to ask our team directly.

Troubleshooting Tips

Every person’s computer is different. We do our best to make connecting to our service easy, but sometimes things just won’t work no matter how hard you try! Maybe it’s your ISP. Maybe it’s your company’s firewall. Whatever the problem, odds are that the $Provider Support Team has solved it in the past. This page provides a list of common errors and the tricks for solving them. If these helpful hints aren’t enough, use our contact page to get help directly from the $Provider Support Team.

Tutorials

Sometimes all it takes is a clear example to follow. Here are step-by-step guides on how to configure different e-mail clients for use with $Provider. With the help of these tutorials, you should be accessing your $Provider e-mail in just a few minutes.