--- layout: tour title: "Tour: Records" excerpt: permalink: /tour/records/ tour: id: records title: Records section: records jumbotron: title: Tour --- {% comment %} * Workers / Roles * Groups / Buckets * Mail * tickets / status (waiting/reopen) / shared mailboxes / drafts / #commands / merge|split / * Reminders / Bots * Portals * Plugins * API * Login / SSO / MFA * Bots using calendars to calculate SLA times (office hours, skip holidays) {% endcomment %} {% comment %} * Records / custom records / custom fields / fieldsets / Profiles / cards / search buttons * Comments / @mention / dynamic @mention {% endcomment %}

Cerb is your digital record-keeper.

At the core of Cerb is a record management system for organizing your team's data. There are built-in records for things most teams have in common (e.g. workers, groups, tasks, email). You can also create your own record types for data that's specific to your team and industry.