{literal} {/literal}
{$smarty.config.Request_code}:
{$request_code}
{$smarty.config.Request_owner}:
{$owner} ({$company})  
{if $show_phone}
{$smarty.config.Phone}:
{$phone_number}
{$smarty.config.Branch}:
{$branch_number}
{$smarty.config.Mobile_phone}:
{$cel_phone}
{/if}
{$smarty.config.Department}:
{$department}
{$smarty.config.Area}:
{$smarty.config.Type}:
{$smarty.config.Item}:
{$smarty.config.Service}:
{$smarty.config.Reason}:
{if $SES_REQUEST_ADDINFO == 1 and $addinfoname}
{$smarty.config.Additional_information}:
{$addinfoname}
{/if} {if $numusersaux > 0}
{$smarty.config.btn_ope_aux}:
{/if}
{$smarty.config.Opened_by}:
{$creator}
{$smarty.config.Source}:
{$source}
{$smarty.config.status}:
{if $idstatus_source == 3}
{$smarty.config.Save}
{else}
{$status}
{/if}
{$smarty.config.Opening_date}:
{$entry}
{$smarty.config.Priority}:
{$smarty.config.Att_way}:
+
{$smarty.config.Var_incharge}:
{$inchargename}
{$smarty.config.Expire_date}:
{$expire_date} {$expire_hour} {if $show_btn_change_expire == 1} {$smarty.config.Change_date} {/if}
{if $have_equipment }
{$smarty.config.Tag}:
{$label}
{$smarty.config.Service_order_number}:
{$os_number}
{$smarty.config.Serial_number}:
{$serial_number}
{/if}
{$smarty.config.Subject}:
{$smarty.config.Description}:
{$smarty.config.Attachments}:
{$attach1}
{if $displayapprove != 0 || $displayreturn != 0 || $displayreprove != 0}
Justificativa de aprovação:
{/if} {if $displayprint != 0 || $displaychanges != 0 || $displayassume != 0 || $displayrepass != 0 || $displayreject != 0 || $displayclose != 0 || $displayreopen != 0 || $displayapprove != 0 || $displayreturn != 0 || $displayreprove != 0}
{if $displaychanges == 1} {/if} {if $displayassume == 1} {$smarty.config.btn_assume} {/if} {if $displayopaux == 1} {$smarty.config.btn_ope_aux} {/if} {if $displayrepass == 1} {$smarty.config.btn_repass} {/if} {if $displayreject == 1} {$smarty.config.btn_reject} {/if} {if $displayclose == 1} {$smarty.config.btn_close} {/if} {if $displayreopen == 1} {$smarty.config.btn_reopen} {/if} {if $displayapprove == 1} {/if} {if $displayreturn == 1} {/if} {if $displayreprove == 1} {/if}
{if $displayprint == 1} {$smarty.config.Print} {$smarty.config.Google_Calendar_Export} {/if}
{/if}
{if $displaynote == 1 }
{$smarty.config.Insert_note}
{$smarty.config.Time_expended}:
{$smarty.config.Timer_alt}
{$smarty.config.Attachments}:
{$smarty.config.Search_in_knowledgebase}
{/if}
{$smarty.config.Added_notes}
{$notetable}
{if $displayclose == 1}
{/if} {if $displayopaux == 1}
{/if} {if $displayrepass == 1} {include file="modais/repass.tpl.html"} {/if} {if $displayreject == 1} {include file="modais/rejectreason.tpl.html"} {/if} {if $displayassume == 1} {include file="modais/assumeoptions.tpl.html"} {/if} {include file="modais/include/useredit.tpl.html"} {include file="modais/changeexpiredate.tpl.html"}
{include file="modais/knowledge_base/search_kbase.tpl.html"}